Co-managed IT services

Co-managed IT.
More depth for your team.

Give your internal IT person or department additional expertise and agreed support capacity. We fit the relationship around the work your team needs help with.

Laptop workstation with colleagues collaborating in a modern office
Start with the work

Where is your team
getting stretched?

A specialist project

A Microsoft 365 migration, consolidation, or separation needs experience your team does not use every day.

Difficult business software

An industry-specific system has an issue that spans applications, infrastructure, or vendors.

Ongoing responsibilities

Your internal team needs an external partner to take ownership of defined support or management work.

How the teams connect

Your business knowledge.
Our technical depth.

Define the responsibilities your internal team keeps and the support or specialist work Huneidi owns. A shared plan makes the route for escalation clear.

Your internal team

Business context
Retained responsibilities
Internal priorities

Shared plan
↔
Access · Tickets · Escalation

Huneidi

Agreed support work
Specialist investigation
Defined technical projects

Example responsibilities

Decide who owns what.

Area
What we agree together
Employee support
Which users and issues reach Huneidi, and which remain with your internal team.
Systems
&
security
The systems we manage, the tools involved, and the access each team needs.
Projects
&
changes
Who scopes the work, approves decisions, and carries out the change.
Communication
How tickets, escalation, documentation, and business contacts are handled.
Selected success story · RBM Partners

Experience with complex
Microsoft 365 transitions.

Our RBM Partners work included moving 100 employees to a new Microsoft 365 environment in one day during a business separation, including reimaging systems and coordinating changes on both sides.

Before we begin

Questions worth settling.

No. Co-managed IT complements it. The proposal defines what your team retains and where Huneidi takes responsibility.

Yes. We can discuss a defined project before considering an ongoing arrangement.

We first need to understand the environment and access requirements. Supported systems and responsibilities are agreed in the scope. We do not assume everything is automatically covered.

Additional technical capacity

Bring a business workflow
into the conversation.

Your internal team may also need help planning an integration, developing an application, or introducing AI. Agree on the access, delivery responsibilities, and support handover as part of that work.

Let’s talk about your business

Where does your IT team
need more support?

Tell us about your business, your current setup, and what needs to work better. Our team will get back to you within a few business days.

For businesses with 10+ employees · Managed & co-managed IT