Customer support

Get help from
your support team.

Existing Huneidi customers: open or follow a request through the support desk so it enters our team’s ticketing process.

Customer service agent wearing headset works at office computer

Help us understand
what is happening.

Describe the issue and which employee or system is affected.
Tell us when it started and how it affects the work.
Include useful error details without sending passwords.

Remote support downloads

If a Huneidi team member asks you to start a remote-support session, choose your computer below. You can also use these downloads for a device outside your managed support agreement when our team directs you to.

Splashtop SOS · Open the downloaded tool and give the session code to your Huneidi support team member.

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Use the business inquiry form to discuss managed IT, projects, websites, or virtual CIO services.