The business challenge
Virdee provides hospitality software for guest experiences such as self-service check-in, room access, and payments. Selling that technology to an enterprise hospitality customer involved more than demonstrating the product: the customer’s IT stakeholders needed clear answers about how it would fit their environment.
Virdee needed an experienced technical counterpart during the proposal process. Huneidi’s virtual CIO work connected the company’s business goals with questions about software, hardware, networks, and data security, helping technical and non-technical stakeholders understand the proposed solution.
What Huneidi handled
The outcome
Huneidi’s virtual CIO work helped Virdee secure a contract representing $1.5 million in contracted revenue.
By learning the product and the prospective customer’s requirements, Huneidi helped address enterprise IT questions and explain the technical detail in a business conversation. This was support for Virdee’s sales effort, with the ability to engage directly with technical decision-makers.
“Ryan was able to act as a bridge between technical and non-technical stakeholders, which was so valuable to us.”
Jeff Councilman, Virdee
The engagement shows how virtual CIO expertise can support a software company beyond its internal IT: helping it explain its solution and move an important customer opportunity forward.
